Horner Automation
    September 29, 2022
    Job Type


    Minimum of 2+ years of Inside Sales experience in Business-to-Business sales environments. Responsible for the quotation of inbound sales requests, as well as assisting with the lead generation and sales qualification process via targeted ABM (Account-Based Marketing) outbound email campaigns. Responsible for the coordination, generation and fulfillment of outbound email ABM sales prospecting efforts. A background in manufacturing/assembly automation or electrical engineering is preferred, but not required. Applicants with a working understanding of the programming and functionality of the Programmable Logic Controllers (PLC) and Human-Machine Interface (HMI) industry will receive prioritization.


    Job Responsibilities

    • Respond in a timely and accurate manner to incoming requests for quotes, order entry, and issue resolution.
    • Provide support to Outside Sales Team, Manufacturer’s Representatives, and Distributor Channel Partners.
    • Understand Horner Automation Group’s products, services and capabilities.
    • Understand industry and competitors’ products, services and capabilities.
    • Through proficient use of interpersonal skills via phone and email, engage and probe

    customer to ensure their true needs are determined and provide optimal solution recommendations.

    • Maintain account relationships with key decision-makers at assigned accounts and cultivate long-term relationships at all levels of the organization.
    • Optimize utilization of Customer Relationship Management (CRM) for customer information, lead generation, quote tracking and pipeline management.
    • Responsible for regular coordination of segmented targeted ABM (Account-Based Marketing) outbound sales email campaigns and CRM management to follow up on quotes, opportunities, and leads.


    Skills and Experience

    • 2+ years of experience in Inside Sales in Business-to-Business sales environments.
    • Demonstrated ability to understand electrical and mechanical concepts and to successfully communicate them to customers and sales channel partners.
    • Associate’s degree or higher in electrical or electronics technology or related technical field is beneficial, but not required.
    • A positive attitude and professional appearance, with the ability to thrive in a small company environment, building strong relationships with coworkers, customers and partners.
    • History of achieving and exceeding monthly and quarterly sales quotas.
    • Willingness to take on a team leadership position over time as our company and department continues to grow.
    • Must be persistent, action-oriented, results-driven and self-motivated.
    • Ability to interact well with all levels of customer functions up to C-level executives.
    • Strong organizational skills, ability to set priorities and meet deadlines.
    • Ability to prioritize and multi-task numerous activities but remain immediately available

    for incoming calls and quote requests.

    • Experience using Customer Relationship Management software, Microsoft Office

    applications, and ERP systems. A working knowledge of Zoho CRM is preferred.

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